Launch Hospitality IT Logo
Launch Hospitality IT Logo

IT Support for Restaurants, Pubs, Spas, Venues & Hospitality

Trusted IT Support Partner for Restaurants, Spas, Salons, Pubs, Sports Venues and the Wider Hospitality Sector

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“We believe in putting people first. We focus on delivering great service, and many of our clients become friends along the way.”

Matt, Launch Hospitality IT

About Launch Hospitality IT

Specialist IT Support for the Hospitality Sector

  • With over 20 years’ experience supporting hotels, spas, restaurants, pubs, and event venues, we deliver fast, friendly IT solutions designed around hospitality workflows.
  • Hospitality expertise – We understand Booking System, POS, guest Wi-Fi, kitchen printing, and EPOS integration inside-out.
  • Trusted experience – Led by a former CTO for a luxury hospitality group, with deep knowledge of front/back-of-house operations.
  • Clear, reliable support – Honest, jargon-free advice and long-term reliability from a team that builds trust with every client.
  • In-depth understanding of hospitality workflows.
More About Us
Hotel IT Support Partner

Hospitality IT Support

  • Helpdesk support via phone & email
  • Remote & on-site assistance for hotels, restaurants, pubs, sports venues & event spaces
  • PMS, POS, booking & ticketing system support
  • Guest & staff Wi-Fi management & troubleshooting
  • Cybersecurity & compliance tailored to hospitality businesses
  • AI automation setup & training for operational efficiency
  • Microsoft 365, Google Workspace & secure cloud backups
  • Hospitality phone systems – setup, management & integration
  • Data backup & disaster recovery for business continuity
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Hospitality Tech Solutions

  • Superfast internet & managed Wi-Fi (including rural locations)
  • EPOS system setup, integration & ongoing support
  • CCTV, access control, smart lockers & venue security systems
  • Venue display solutions – in-room TVs, digital signage & menu boards
  • Cloud & hybrid server solutions for scalable operations
  • AI automation to streamline operations, improve communication & manage guest or customer feedback
  • AI training for hospitality teams to boost efficiency & service quality
  • Technology planning for refurbishments, expansions & new openings
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Year-Round Support*

Who We Work With

We provide IT support for restaurants, pubs, sports venues, sports arenas, spas, wedding venues, and event spaces across the wider hospitality and leisure sector. While our founder also serves as CTO for luxury hospitality group Barons Eden — home to the award-winning Hoar Cross Hall hotel and spa, and the renowned Eden Hall Day Spa — our dedicated Hotel IT Company brand focuses exclusively on hotels. This first-hand industry experience means we truly understand the technology that keeps hospitality running — from PMS/POS platforms and booking systems to guest Wi-Fi, kitchen printing, and digital signage.

Alongside hospitality, we partner with a select number of independent retailers, salons, barbers, and boutiques, providing EPOS, connectivity, and in-store tech support. We also support creative agencies, consultants, and professional services that rely on secure, cloud-based tools, as well as charities and community organisations needing dependable IT. For businesses looking to streamline operations, we help implement practical AI tools to save time, reduce manual tasks, and cut unnecessary costs — with setup, training, and ongoing support tailored to your team.

  • Spas, restaurants, pubs, sports clubs, and event spaces – reliable IT for smooth operations and great guest experiences.
  • Stadiums, sports venues, salons, and resorts – fast, secure connectivity, guest Wi-Fi, and venue technology that works when you need it.
  • Retailers, creative agencies, and professional services – secure, efficient, and tailored tech support to keep your business running.

Brands We’ve Worked With

Hotel Spa

Hoar Cross Hall

Hotel

The Dial House

Day Spa

Eden Hall

Creative Agency

Launch Agency

Antique with Art

Mooi & Zo

Holiday Cottage

Dolphin Cottage St Agnes

Skin Clinic

Bare Willow

Hospitality IT Expertise You Can Trust

At Launch Hospitality IT, we provide specialist IT support for restaurants, pubs, spas, sports venues, stadiums, event spaces, and the wider hospitality and leisure sector across the UK. Our first-hand industry experience — including work with award-winning hotels through our sister brand, Hotel IT Company — means we understand your world, from seamless booking and reliable POS systems to kitchen printing, guest Wi-Fi, venue TV, and digital signage. We combine technical expertise with robust cybersecurity, ensuring your operations run smoothly, your data stays secure, and your guests enjoy a seamless experience. Every solution is tailored to your business, helping you work smarter, delight guests, and build long-term reliability.

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